How much do VPNAG plans cost?
Plans start at ¥9.9/month. Monthly plans: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Monthly data resets on the activation date; data packages last until used and never expire.
How many devices can I use with one plan?
Unlimited devices. Supports Windows / macOS / iOS / Android / Linux. Unlimited devices does not mean unlimited data, so consider the combined data needs of all your devices when choosing a plan.
What is the refund period, and how do I request a refund?
30-day refund policy. Sign in to the user panel and submit a refund request through the support ticket portal, including the relevant order and reason for the request. See the refund policy for eligibility details, and follow your request in the ticket.
Which payment methods are supported?
Alipay / WeChat Pay / USDT. Choose a plan in the user panel, review your order, and follow the payment page instructions. After payment, check your order and account overview to confirm activation.
When does monthly plan data reset, and can I upgrade mid-cycle?
Data resets monthly on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Before upgrading, check the updated plan, amount and remaining time in the user panel; don’t estimate based on calendar months.
Do data packages expire monthly?
Data packages last until used and never expire; they do not reset monthly. They suit usage that varies over time, but still have a data limit. Check your remaining data in the account overview before use.